Business Development Manager Njombe at NBC Bank

Business Development Manager Njombe at NBC Bank

Location: Njombe Branch NBC
Time Type: Full-time
Posted on: Posted Today
Job Requisition ID: R-15956406

About NBC:

NBC is the oldest serving bank in Tanzania with over five decades of experience. They offer a range of retail, business, corporate, and investment banking, as well as wealth management products and services.

Job Summary: The primary purpose of the Business Development Manager is to drive Loan and Advances, Deposit, and alternative product growth at the Njombe branch. This role involves managing all sales activities, supporting, monitoring, and training Branch Sales Officers in the respective branches.

Job Description:

A. Business Soliciting – Acquisition/Recruitment

1. Customer acquisition/recruitment.
2. Visit existing customers frequently.
3. Ensure all customer acquisition points are working perfectly all the time.
4. Enhance customer experience.
5. Identify areas/sectors relevant for business growth in the locality.
6. Solicit, KYC, and risk review potential customers, and approach them to open accounts.
7. Work with Business Development Partner to initiate development of relevant products in the particular locality.
8. Consistently give feedback to Head of Customer Network on the performance of different products and services.
9. Engage with Corporate and Institutional Banking (CIB) and Business Banking (BB) departments for retail opportunities.
10. Address customer queries related to business matters.

B. Deposit Mobilization

1. Proactively understand the business dynamics in the locality to grow deposits.
2. Supervise all deposit mobilization campaigns in branches.
3. Solicit deposits from all clients to meet the bank’s deposit targets.
4. Proactively follow activities identified on the branch activity calendar.

C. Cross Selling

1. Cross-sell all bank products.
2. Collection of market intelligence information on local competition, products, and service levels.

D. Relationship Management

1. Drive customer engagement activities in branches.
2. Interact with the bank’s clients to win their confidence and create customer loyalty.
3. Identify potential clients and add them to the list of NBC customers.
4. Develop, build, and maintain long-term relationships with all segmented customers.
5. Manage customer business contacts and participate in corporate customer social occasions.

E. Reports, Monitoring & Turnaround

1. Maintain a database of High Net Worth customers in the branch.
2. Monitor branch business growth through KPIs.
3. Manage loan turnaround time and recovery support.
4. Responsible for PAR and NPL of the Branch retail loans.
5. Provide inputs and reports to Stressed Asset Management Units and facilitate recovery efforts at the Branch level.

F. Coaching and Mentoring

1. Coach and mentor the branch Sales team regularly.
2. Monitor and report performance as per agreed KPIs.

Other Duties:

• Participate in branch budgeting of all Sales-related activities.
• Carry out other duties as assigned by the Branch Manager.
• Prepare various reports and business proposals for management approval.

Education and Experience Required:

• Bachelor’s Degree in Business Administration.
• 3 years of banking experience.
• Broad knowledge of banking practices (Product knowledge) and bank regulations.

Knowledge, Skills, and Competencies Required:

• Strong Customer Service management.
• Customer Handling awareness.
• People Management.
• Bank Products awareness.
• Analytical skills.
• Selling and cross-selling skills.
• Awareness of BOT Regulation.
• Risk Management.

Qualifications:

• Bachelor’s Degrees and Advanced Diplomas – Business, Commerce, and Management Studies.
• Commercial mindset – Junior (Meets some of the requirements and would need further development).
• Customer Excellence – Service Delivery (Meets all of the requirements).
• Digital familiarity (Meets all of the requirements).
• Effective communication – Basic (Meets all of the requirements).
• Experience in a similar environment.
• Openness to change (Meets some of the requirements and would need further development).
• Product and/or Service Knowledge (Meets all of the requirements).
• Sales Management (Meets some of the requirements and would need further development).

How to Apply:

CLICK HERE TO APPLY