Operation Lead At DHL Supply Chain, Dar es Salaam, Tanzania

Operation Lead At DHL Supply Chain,
Dar es Salaam, Tanzania 

 Operation Lead At DHL Supply Chain, Dar es Salaam, Tanzania 

About the job

Job Purpose:

To ensure a high quality of Stock Control within the Operation and keeping Stock Losses to a minimum. To ensure the procedures pertaining to all functions within the Stock Control Department of the Distribution Centre is carried out with the utmost professionalism to ensure a smooth transition between principals and the Company. To continuously strive to improve the Physical Inventory process.

Key Accountabilities:

• Implement contractual agreements to ensure effectiveness and efficiency of service delivery as per SLA
• Interface with other departments within the group/ business to ensure synergies are utilized for the benefit of the business and client
• Oversee the development of the Vodacom contract team as per HR guidelines
• Manage and maintain good client relations based on service delivery, continuous improvement, value add and effective reporting of operations
• Manage allocated resources to achieve targeted financial, operational, service and performance objectives
• Ensure statutory and company guidelines are enforced in relation to Health, Safety and Environment [HSE] and Human Resource
• Manage the Profit and Loss account of the VTL contract identifying key drivers to improve profits and cash flow
• Planning and coordinating volumes and work orders to meet client supply chain requirements
• Manage improvement initiatives in collaboration with the First-Choice team
• Manage contract stock tolerance levels as per SLA guidelines
• Manage distribution targets as per SLA guidelines
• Manage contract reporting and KPI improvement and excellence
• Manage Depot workflows and targets as per SLA and KPI guidelines
  
  

Qualifications, Experience & Attributes:

• University Degree
• Profit and Loss management experience
• 4 years logistics experience preferably in a multi-user warehouse environment
• Good appreciation of transport operations and associated legislation
• Experience of working with a WMS/ ERP system; Oracle/ DLx an added advantage
• Excellent communication skills
• Hands on leadership style
• Good team development/ leadership track record
  
  

General Competencies

• Be able to build a strong team and provides team members with the direction , resources and environment needed for work.
• Be able to build effective working relationship with different groups eg colleagues, suppliers etc.
• Should be able to create high performing teams by attracting and developing people
• should be able to utilize resources to exceed customer expectations
• Should deliver operational results by analyzing and solving problems in structured way.
• should be able to implement change through motivating and influencing others.
• Team Leadership.
• Managing relationships
• Team development
• Customer focus
  
  

Problem solving

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