Registration Assistant at UNHCR

Job Title: Registration Assistant

Employer: UNHCR

Location: Dar es Salaam, Tanzania

Type: Full-time

Job Overview: As a Registration Assistant at UNHCR, you will be part of the registration team, responsible for conducting registration interviews, maintaining accurate records, and responding to queries from asylum seekers and refugees regarding registration procedures and rights. You will work under the supervision of a senior colleague and collaborate with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow-up.

Duties:

Conduct registration interviews following local SOPs and registration standards.
Respond to queries from asylum seekers and refugees regarding registration procedures and rights.
Maintain accurate records and data related to individual registration cases.
Identify persons with specific needs and ensure timely referral to protection follow-up.
Collaborate with protection staff and partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
Act as an interpreter and translator when needed.
Refer cases to other units within the office and to implementing partners as necessary.
Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility.
Perform other related duties as required.

Minimum Qualifications:

Education & Professional Work Experience:

G4 level: 1 year relevant experience with High School Diploma; or Bachelor's degree or equivalent.

Field(s) of Education:

Not applicable.

Certificates and/or Licenses:

Social Sciences; Statistics; Mathematics; Information Technology; HCR Protection Learning Program.

Relevant Job Experience:

Experience in working with UNHCR proGres software is desirable.

Functional Skills:

IT-Computer Literacy.

Language Requirements:

Knowledge of English and UN working language of the duty station if not English.

Desired Candidate Profile:

Previous experience with vulnerable communities or populations, specifically in camp settings.
Previous experience with PRIMES tools (BIMS, GDT, proGres) would be an asset.
Previous experience coordinating with counterparts, NGOs, or other partner entities is desirable.
Basic working knowledge of spreadsheet and word processing applications.
Overall ability in required languages is at least B2 level.

Operational Context:

Occupational Safety and Health Considerations: N/A
Nature of Position: N/A
Living and Working Conditions: N/A

Skills:

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Teamwork & collaboration.

Additional Qualifications:

IT-Computer Literacy.
Education: HCR Protection Learning Program – UNHCR, Information Technology – Other, Mathematics – Other, Social Sciences – Other, Statistics – Other.

Work Experience:

Not specified.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting, and selection of candidates.

UNHCR is committed to creating a diverse environment and achieving a gender-balanced workforce. Female candidates and people living with disabilities are strongly encouraged to apply. The organization does not charge any fee for the application process. Only shortlisted candidates will be contacted.

Application Deadline: N/A

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

N/A

Functional clearance

This position doesn’t require a functional clearance

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