Sales Executive – Zanzibar at Inventions Technologies Company Limited

 

Sales Executive – Zanzibar at Inventions
Technologies Company Limited

Sales Executive – Zanzibar at Inventions Technologies Company Limited

Sales Executive – Zanzibar

Inventions Technologies Company Limited

Account manager responsibilities

  • include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders.
  • Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
  • Manage and develop client accounts to initiate and maintain favourable relationship with clients.

Responsibilities

  • Be the primary point of contact and build long-term relationships with customers.
  • Help customers through email, phone, online presentations, screen-share and in person meetings.
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Forecast and track key account metrics.
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Monitor and analyse customer’s usage of our product.
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
  • Liaise between the customer and internal teams.

Skills & proficiencies:

  • Prospecting Skills
  •  Teamwork
  • Planning
  • Build Relationships
  • People Skills
  • Initiative
  • Customer Focus
  • Emphasize Excellence
  • Manage Multiple Projects
  • Attention to Detail

Requirements

  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs.
  • Proven ability to manage multiple accounts at a time while paying strict attention to detail.
  • Excellent listening, negotiation, and presentation skills
  • Excellent verbal and written communications skills
  • Bachelor’s Degree in appropriate field of study or equivalent work experience
  • 3+ years of experience
  • Deep digital understanding
  • Self-motivated and able to thrive in a results-driven environment.
  • Natural relationship builder with integrity, reliability, and maturity
  • Ability to prioritize among competing tasks.
  • Critical thinking and problem-solving skills.
  • Keen attention to detail and adherence to deadlines
  • Expert at Microsoft Office Suite, Google Apps, Odoo software
    Working Site

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