Insurance Specialist; General (1 Position)

Job Location: Head Office, HQ | Insurance Specialist; General (1 Position)

Job Purpose: The Insurance Specialist is responsible for providing comprehensive support to all stakeholders in various aspects of general insurance, including sales, underwriting, reporting, and claims processing.

Main Responsibilities:

1. Support the execution of the General insurance strategy.
2. Ensure 80% retention of General insurance business through branch network renewals.
3. Identify sales prospects proactively and engage in business development activities.
4. Collaborate with the product team to design relevant general insurance products.
5. Obtain and review insurance quotations to offer competitive policies to customers.
6. Provide full support to customers during claim processes.
7. Manage relationships with customers, branches, and stakeholders.
8. Collect insurance incomes promptly and monitor new product performance.
9. Prepare and consolidate monthly and quarterly sales reports.
10. Participate in cross-selling insurance products during bank-arranged activities.
11. Build the capacity of branch sales teams and other Bank officers through coaching and mentoring.
12. Conduct underwriting and supervise quotation issuance across the network.
13. Provide technical support to branches on general insurance issues.
14. Drive sales and promotional campaigns in line with Bank policies.
15. Resolve customer complaints related to General Insurance promptly.
16. Ensure adherence to underwriting procedures for all general insurance products.
17. Provide system support to branches and identify and resolve issues proactively.
18. Assist in timely insurance renewal follow-ups and adhere to bancassurance regulations.
19. Support other departments when insurance assistance is required.

Knowledge and Skills:

• Comprehensive knowledge of Insurance.
• Understanding of banking products and legislation related to bancassurance.
• Strong analytical, numerical, interpersonal, and networking skills.
• Good marketing skills.

Qualifications and Experience:

• Bachelor’s degree in insurance business, risk management, or related field.
• Master’s Degree/Postgraduate qualification in risk management, insurance business, or business fields is an added advantage.
• Certification or training in risk management and insurance business is preferred.
• Minimum of 3 years’ experience in insurance business, with experience in underwriting, claims, and sales.

NMB Bank Plc is an Equal Opportunity Employer, committed to creating a diverse and gender-balanced workforce. Female candidates and people living with disabilities are strongly encouraged to apply. The bank does not charge any fee for the application or recruitment process. Only shortlisted candidates will be contacted.

Job Opening Date: 06-Mar-2024
Job Closing Date: 20-Mar-2024

 

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