Technology (Infrastructure) at BRAC Maendeleo Tanzania - January 2024

Shaping Tomorrow: Officer, Technology (Infrastructure) at BRAC Maendeleo Tanzania – January 2024

BRAC Tanzania – Dar Es Salaam | BRAC Maendeleo Tanzania 

Full-time Jobs in Dar es Salaam – January 14, 2024

About BRAC International

BRAC, an award-winning international non-governmental development organization, envisions a world free from all forms of exploitation and discrimination. With its roots in Bangladesh and operations extending to 11 countries in Asia and Africa, BRAC is committed to innovative development and social enterprise approaches. BRAC stands as the world’s biggest NGO by the number of staff and people directly reached. It has consistently secured the top spot among the world’s NGOs, according to the Geneva-based NGO Advisor. BRAC’s holistic approach encompasses various programs and social enterprises, spanning microfinance, education, health, agriculture, gender, and human rights.

BRAC Maendeleo Tanzania:

BRAC Maendeleo Tanzania, part of the BRAC International network, commenced operations in 2006 in Tanzania. The organization focuses on thematic areas of Agriculture, Youth and Women Empowerment, Food Security, and Livelihood.

About the Programme:

In collaboration with the Mastercard Foundation, BRAC International has initiated a project to create a positive and measurable impact on 1.2 million adolescent girls and young women and 9.5 million people across East and West Africa. This transformative project spans seven countries, including Ghana, Kenya, Liberia, Rwanda, Sierra Leone, Tanzania, and Uganda.

Career Opportunity:

BRAC Maendeleo Tanzania is inviting applications from competent, dynamic, and self-motivated individuals to fill the following position:

Position (1): Officer, Technology (Infrastructure)

Job Location: CHO

Purpose:

The IT Infrastructure Officer will be responsible for the management, maintenance, and optimization of the organization’s IT infrastructure. This includes ensuring the smooth operation of network systems, servers, storage devices, and cloud infrastructure components to guarantee reliability, availability, and security for supporting business operations.

Main Job Responsibilities:

1. Facilitate employee onboarding with the required IT assets and software applications.
2. Collaborate with cross-functional teams to support infrastructure requirements.
3. Manage user accounts, permissions, and access controls within the central identity and access management.
4. Implement, manage, and monitor a comprehensive patch management process.
5. Maintain hardware and software inventory and ensure end-users are equipped with updated IT applications/software.
6. Ensure network connectivity, availability, and performance.
7. Implement and maintain network security measures, such as antivirus, firewalls, and intrusion detection systems.
8. Utilize monitoring tools to proactively monitor the storage, network performance, availability, and security of IT infrastructure components.
9. Collaborate with the IT team to implement and enforce security controls, policies, and procedures.
10. Respond to and resolve IT infrastructure-related incidents and service requests.
11. Plan, coordinate, and execute infrastructure changes, including hardware and software upgrades, patches, and configurations.
12. Generate reports on infrastructure performance, capacity, and security.
13. Ensure compliance with data protection and contribute to the implementation of security controls for the organizational network.
14. Organize and conduct training sessions or workshops for users and fellow IT staff.

Safeguarding Responsibilities:

• Read, understand, practice, promote, and endorse the issues of safeguarding policy.
• Follow the safeguarding reporting procedure in case of any reportable incident.

Required Skills/Capacity:

• At least 3 years of experience in Network and Infrastructure.
• Mobile device and application management experience.
• Cisco CCNA and/or CCNP certification is a plus.
• In-depth understanding of the key drivers in a digital product/emerging technology business.
• Multitasking and work commitment.
• Excellent attention to detail and experience in managing multiple projects and stakeholders.
• Excellent skills in troubleshooting and problem-solving.
• Drive, flexibility, resilience, and the ability to work under pressure.
• Ability to effectively work remotely as well as in person with multiple teams of stakeholders.
• Fluency in English required (spoken, reading, and written).
• Familiarity and experience with development program operation preferred.

Educational Requirements:

• Bachelor’s degree in Information Technology, Computer Science/Engineering, or a relevant subject.

Employment Type: Contractual

If you believe you are the right match for the above-mentioned position, please follow the application instructions accordingly:

Candidates need to email their CV with a letter of interest mentioning educational grades, years of experience, current and expected salary to: bimcf.tanzania@brac.net

Only complete applications will be accepted, and shortlisted candidates will be contacted.

Application Deadline: 22nd January 2024

BRAC is committed to safeguarding children, young people, and vulnerable adults, expecting all employees and volunteers to share the same commitment. Our recruitment process includes extensive reference and background checks, self-disclosure of prior issues, and criminal records, with our values being an integral part of our Performance Management System.

BRAC is an equal opportunities employer.