Head, Retail Banking at United Bank for Africa (UBA)

United Bank for Africa (UBA)

Position: Head, Retail Banking

Location: Head Office

Job Objectives:

• Establish and maintain positive customer relationships, plan and deliver an effective retail marketing strategy, and monitor the progress of new and existing products.
• Provide operational management support on a day-to-day basis.

Duties & Responsibilities:

1. Directly supervise the activities of Business Managers to ensure optimal achievement of set targets.
2. Contribute to the preparation of annual marketing plans and strategies for liability generation to enable Business Managers to achieve targeted growth objectives.
3. Recommend the creation of risk assets to increase business office profitability.
4. Contribute to the effective launching of new products to ensure a favorable market response and optimum build-up of revenue.
5. Monitor and assign targets to Business Managers to ensure effective focus on target achievement.
6. Maintain and acquire customer relationships to improve deposit liability growth and mix.
7. Relationship Management of High Net worth Customers.
8. Network with all potential clients in all relevant categories of own locality.

Key Performance Indicators:

• Percentage attainment of annual target (Deposit and Risk Asset).
• Effectiveness at taking high-profile marketing calls with a view to establishing new relationships.
• Timeliness & effectiveness in the completion of assigned tasks.
• Efficiency at executing scheduled and ad-hoc assignments.

Job Requirements:

• First degree in any field (a Professional qualification in Banking or Accountancy).
• Minimum of 10 years working experience, with at least 8 years in the banking industry.

Key Competency:

• Strong credit and marketing skills.
• Self-solution driven, proactive, and has an in-depth knowledge of the business environment.
• Knowledge of banking operations.

Skills/Competencies:

• Ability to evaluate the needs of customers and determine what products or services would best serve those needs.
• Strong interpersonal and communication skills.
• Strong leadership and negotiation skills.
• Exhibit drive energy, aggression, and passion for business development and acquisition.
• Leadership skills.

How to Apply: Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates. All applications MUST be sent electronically through: Email: recruitment.tanzania@ubagroup.com Email subject: HEAD, RETAIL BANKING: JAN, 2024