Food & Beverage Coordinator (Rotana Hotels)

Food & Beverage Coordinator (Rotana Hotels)

Food & Beverage Coordinator (Rotana Hotels)

Location: Dar es Salaam, Tanzania
Deadline: February 15, 2024

Company Overview: Rotana Hotels is a leading hospitality brand known for its commitment to excellence and exceptional guest experiences. With a focus on luxury and quality service, Rotana Hotels operates a network of upscale hotels and resorts worldwide.

Position: Food & Beverage Coordinator

Key Responsibilities:

• Coordinate the daily operations of the food and beverage department, ensuring smooth and efficient service delivery.
• Assist in planning and organizing special events, promotions, and themed nights within the food and beverage outlets.
• Collaborate with the food and beverage management team to develop innovative menus and beverage offerings that meet guest preferences and market trends.
• Monitor inventory levels and assist in ordering supplies to maintain adequate stock for daily operations.
• Oversee the setup and presentation of dining areas, ensuring cleanliness, hygiene, and compliance with health and safety standards.
• Train and mentor food and beverage service staff, providing guidance on service techniques, product knowledge, and guest interaction.
• Handle guest inquiries, feedback, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of the guest and the company.
• Assist in the development and implementation of standard operating procedures (SOPs) for the food and beverage department, ensuring consistency and quality across all outlets.
• Maintain accurate records of sales, expenses, and other operational data, providing regular reports to management as required.
• Uphold Rotana Hotels’ brand standards and policies, promoting a positive image of the company at all times.

Qualifications:

• Diploma or degree in hospitality management, food and beverage service, or a related field.
• Minimum of two years of experience in a food and beverage coordination or supervisory role, preferably in a luxury hotel or resort environment.
• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, colleagues, and vendors.
• Knowledge of food and beverage operations, including menu planning, inventory management, and service standards.
• Proficiency in computer applications, including MS Office and hospitality management software.
• Flexibility to work evenings, weekends, and holidays as required.
• Proficiency in English, both written and spoken. Knowledge of additional languages is an advantage.

How to Apply: Interested candidates should submit their CV and cover letter to [email address] by February 15, 2024. Please indicate “Food & Beverage Coordinator Application” in the subject line of your email. Only shortlisted candidates will be contacted for interviews.

Join Rotana Hotels and be part of a dynamic team dedicated to delivering exceptional hospitality experiences to guests from around the world!

APPLY HERE