Food & Beverage Captain (Rotana Hotels)

Food & Beverage Captain (Rotana Hotels)

Food & Beverage Captain (Rotana Hotels)

Location: Dar es Salaam, Tanzania
Deadline: February 10, 2024

Company Overview: Rotana Hotels is a renowned hospitality brand committed to providing exceptional service and unforgettable experiences to guests around the world. With a focus on luxury and comfort, Rotana Hotels offers a wide range of accommodation options, dining experiences, and leisure facilities.

Position: Food & Beverage Captain

Key Responsibilities:

• Supervise and coordinate the activities of the food and beverage service team, ensuring high standards of service delivery.
• Assist in the training and development of food and beverage service staff, providing guidance and support as needed.
• Monitor inventory levels and assist in ordering supplies to ensure sufficient stock for daily operations.
• Oversee the setup and presentation of dining areas, ensuring cleanliness, organization, and compliance with health and safety standards.
• Interact with guests to ensure satisfaction, address any concerns or complaints, and provide recommendations on menu items and beverages.
• Handle cash and credit card transactions accurately and efficiently, adhering to established procedures.
• Collaborate with kitchen staff to ensure timely preparation and delivery of food orders, maintaining quality and presentation standards.
• Assist in the planning and execution of special events, promotions, and themed nights within the food and beverage department.
• Maintain accurate records of daily sales, expenses, and other relevant operational data.
• Uphold Rotana Hotels’ brand standards and policies at all times, promoting a positive image of the company.

Qualifications:

• Diploma or degree in hospitality management, food and beverage service, or related field.
• Minimum of two years of experience in a similar role, preferably in a luxury hotel or restaurant environment.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent customer service skills, with a focus on guest satisfaction and retention.
• Knowledge of food and beverage operations, including menu planning, inventory management, and service standards.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.
• Proficiency in English, both written and spoken. Knowledge of additional languages is an advantage.

How to Apply: Interested candidates should submit their CV and cover letter to [email address] by February 10, 2024. Please include “Food & Beverage Captain Application” in the subject line of your email. Only shortlisted candidates will be contacted for interviews.

Join Rotana Hotels and be part of a dynamic team dedicated to delivering exceptional hospitality experiences to guests from around the world!

APPLY HERE