Business Development Manager – ICT at VAIMA

December, 2023

About Us: VAIMA is seeking a dynamic and experienced Business Development Manager in the ICT sector. As a key player in Axis Solutions, you will be responsible for conducting pre-sales and post-sales technical support, driving business development, marketing, and achieving revenue targets.

Main Purpose of the Job: Accomplish pre-sales and post-sales technical support, conduct business development, marketing, and sales activities, and achieve set revenue targets for Axis Solutions.

Key Responsibilities:

• Prepare reports on a daily, weekly, monthly, quarterly, and annual basis.
• Conduct performance reviews with superiors monthly.
• Utilize CRM tools for capturing and adhering to sales and marketing activities.
• Formulate and implement unit strategy with peers and supervisors.
• Develop and conduct sales campaigns, marketing, and promotional plans.
• Generate revenue through new sales, cross-selling, installations, and training.
• Provide insights into new product development and innovation.
• Analyze and investigate price, demand, and competition activities.
• Maintain positive levels of customer satisfaction through pre and post-sales support.
• Ensure compliance with legal requirements and adherence to complaints handling procedures.
• Develop and enhance the company’s brand.
• Represent the company at conferences, trade fairs, and networking events.
• Manage relationships with external providers and technology partners.

Key Decisions:

• Develop business development strategy for the territory.
• Draft and oversee the implementation of the budget.
• Determine types of training and their frequency.
• Decide on the conduct of business development campaigns, marketing, and promotional plans.
• Choose new markets to venture into.
• Decide on new products and value-added services.

Supervisory Controls: Receive supervision from the Country Manager through meetings, emails, memos, and daily interaction.

Key Contacts: Internal:

• Executive Management.
• Heads of Departments.
• Direct Reports.

External:

• Customers.
• Government departments.
• Non-Governmental Organizations.
• Suppliers.
• Funders.
• External Auditors.
• Consultancy.

Educational Qualifications:

• Bachelor’s degree in ICT or related discipline.
• Master’s degree / MBA is an added advantage.
• Business Management and Marketing diplomas or certificates.

Experience Required:

• At least five years in a similar role.
• At least three years of supervisory and leading experience.

Skills and Attributes Required:

• Excellent Communication Skills.
• Proficiency in written and spoken English.
• Proficiency in written and spoken Portuguese.
• Negotiation Skills.
• Excellent Customer Care.
• Good Teamwork Skills.
• Strong Analytical skills.
• Adaptability.
• Creativity.
• Good Project Management Skills.
• Understanding of Marketing Concepts, Sales Planning, and Competitive Analysis.

Hazards and Safety Requirements: Job holder is required to be fully conversant with all safety and fire regulations and actively participate in all fire drills conducted on-site.

How to Apply: If you possess the skills and experience required for this role, please submit your resume to consult@vaimacentre.com.

Application Deadline: Applications should be submitted by [Insert Deadline]. Only shortlisted candidates will be contacted for further processes.

Join VAIMA and shape the future of ICT Business Development!