Account Manager at Bolt Tanzania

Location: Dar es Salaam, Tanzania | Account Manager at Bolt Tanzania

About the Company: Bolt, with over 150 million customers across 45+ countries, stands as one of the fastest-growing tech companies in Europe and Africa. Committed to inclusivity, we believe in creating a welcoming environment for everyone, regardless of their background. Our mission is to prioritize people over cars and create cities designed for human beings.

About the Role: At Bolt Business, our objectives are ambitious, aiming for significant growth within the next year. As an Account Manager, you will play a pivotal role in achieving these targets by fostering strong relationships with key businesses and identifying opportunities for growth. This role offers exposure to large-scale business operations and requires individuals with drive, ambition, and exceptional talent.

Main Tasks & Responsibilities:

Manage a portfolio of key clients, providing proactive support and addressing their needs.
Respond to client queries via email, phone calls, and other channels, ensuring timely and effective solutions.
Develop account plans to drive volume growth from existing clients.
Handle accounting documents and materials efficiently.
Assist the sales team in client onboarding and management.
Collaborate with an international team to address local challenges.
Achieve monthly volume growth targets.

About You:

Minimum of 2+ years of successful experience in account management.
Self-starter with a keen ambition for achieving results.
Proactive, organized, and detail-oriented.
Excellent written and verbal communication skills in English and the local language.
Comfortable engaging with clients, resolving issues, and driving positive outcomes.
Strong business acumen and industry expertise.
Demonstrated experience in upselling and generating volume growth from existing clients.

Why You’ll Love It Here: