SME BANKER – MOSHI at Absa Group

SME BANKER – MOSHI at Absa Group

About the Job

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong position as a local bank with regional and international expertise, joining our family offers you the chance to be part of an exciting growth journey. Together, we can reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools, and support to unlock your potential. You are Absa. You are possibility.

Job Summary

As the Safari Reservations Manager, you will manage and sustain a portfolio of Business Banking – Enterprise customers, fostering long-term relationships based on efficient and reliable support for their businesses. This involves conducting quick risk assessments, ensuring consistency and quality of operational service within your portfolio, and maximizing sustainable risk-adjusted portfolio contribution.

Job Description

Main Accountabilities and Approximate Time Split

Accountability: Sales and Service – 70%

• Conduct annual reviews of customers’ borrowing facilities and actively seek to grow your portfolio by cross-selling to meet set targets.
• Consult with customer owners/managers on financial/credit issues and general business practices.
• Deal with customer complaints and determine effective products to meet their needs.
• Plan and coordinate marketing approaches for new business and develop existing relationships.
• Monitor and ensure adherence to risk service standards.

Accountability: Business Management – 25%

• Research, create, and follow up on a target list for potential new business.
• Identify priority customers and gather required information for credit applications.
• Monitor and control portfolio quality and manage “Early Warning List” customers to reduce risk.
• Adhere to procedures and guidelines within the BB RMCD.

Accountability: Staff Management – 5%

• Co-ordinate Business Banking customer management within the branch to provide consistent service quality and risk management.

Risk and Control Objective

• Act as a crisis coordinator in the event of major issues in the business unit.
• Review risk and compliance profiles of the business unit regularly and provide consultative support to the Managing Director.
• Adhere to Absa’s policies and procedures, keeping up-to-date on regulatory changes and completing mandatory training.

Technical Skills / Competencies

Personal Attributes:

• Meeting customers’ needs
• Managing relationships
• Personal organization
• Self-development
• Adaptability
• Working with others
• Decisiveness
• Active listening
• Analytical thinking
• Judgment
• Entrepreneurial mindset

Skills required to undertake the role:

• Relationship skills
• Risk skills
• General Corporate skills
• Leadership and team skills
• Product skills
• Communication skills

Knowledge, Expertise, And Experience

Education

• Business degree preferred

Training Likely to Assist Effectiveness in the Role:

• Risk assessment and management
• Presentation, influencing, and negotiating
• Communication

Additional Details of Exceptional Aspects of the Demands of the Role:

• Minimum tenure of 2 years required for forming relationships with customers.
• Ability to communicate effectively with financial controllers of companies.
• Portfolio consists of a full range of Business Banking customers, including challenging ones.
• Business development activity demands high performance.

Absa Values

Absa Values and Behaviors represent the standards governing the actions of everyone who works for the bank:

• Trust
• Resourceful
• Stewardship
• Inclusion
• Courage

Education

• Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce, and Management Studies (Required)

 

 

 

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