Client Liaison and Fleet Planning Vacancy at Alistair Group

Client Liaison and Fleet Planning Vacancy at Alistair Group

Full Time | Tanzania | January 22, 2024 | Transportation | Client Liaison and Fleet Planning Vacancy at Alistair Group

Job Overview Alistair Group, located in Dar es Salaam, is currently seeking a dynamic and goal-oriented individual to fill the position of Client Liaison and Fleet Planning. As a key member of our team, you will play a crucial role in managing client relations and strategically planning the fleet to ensure the seamless delivery of integrated logistics solutions.

About Alistair Group Alistair Group is dedicated to enhancing our clients’ businesses across Africa by delivering integrated logistics solutions. We are a fast-growing company that has expanded from 2 to 400 trucks in just 13 years, driven by our vision ‘To be known as the company that makes Africa work better.’

Position: Client Liaison and Fleet Planning

Reporting to: [Insert Appropriate Designation]

Hours: Monday to Friday, plus alternate Saturday mornings

Job Summary

General Leadership / Management Responsibilities:

• Serve as the liaison between the Fleet teams and other support functions, working closely with department managers to understand and meet their needs.
• Collaborate with division and department leaders, prepare and implement strategic long-range plans and forecasts for space, operational, maintenance, and equipment requirements.
• Develop and manage department goals, objectives, policies, and procedures; recommend modifications as needed.
• Provide oversight and leadership to direct reports, setting direction, evaluating performance, and aligning necessary resources for continuous improvement.
• Maintain detailed cost management records and continually review the profitability of fleet and facilities.
• Conduct quality control and safety inspections of facilities, fleet, and equipment, ensuring adherence to safe work procedures.
• Attend and participate in professional group meetings, staying abreast of industry trends and developments.

Fleet Responsibilities:

• Manage the organization’s fleet management program, overseeing acquisition, leasing, utilization, preventative maintenance, repair, and replacement of the vehicle and equipment fleet.
• Promote a return-on-investment strategy for assets, including creative revenue streams and detailed cost management.
• Participate in annual budget development, monitor and approve expenditures.
• Approve or decline manual purchase orders.
• Maintain records to track vehicle registrations, titles, etc., by supervising Compliance officers.
• Perform other duties as assigned or requested by leadership.

Client Liaison Responsibilities:

• Prepare and distribute detailed monthly, quarterly, and yearly reports to clients.
• Provide required information and documents to clients, serving as the main point of contact for all Alistair Group clients.
• Support and assist other management teams.
• Confirm invoices before being sent out to respective clients.
• Provide feedback to management on areas of improvement and recommend enhanced processes.
• Monitor client satisfaction through follow-up on resolving client issues and problems.
• Initiate measures to research and resolve client-raised issues, collaborating with clients to identify and implement value-added services.
• Supervise Assistant client liaisons.
• Follow up with relevant vendors providing trip-related services to ensure the unimpeded running of trips, including Clearing agents, loading supervisors/warehouses, and offloading supervisors/warehouses.

Essential Skills:

• Leadership skills to motivate and inspire team members.
• Clear communication skills ensuring clear and candid information.
• Strong management skills ensuring efficient use of resources.
• Computer literacy to effectively operate and manipulate online management systems.
• Faultless administration skills ensuring accurate and efficient procedures.
• Problem-solving skills to ensure obstacles to progress are overcome.

Qualifications:

• Minimum of a University Graduate Degree in any relevant discipline or equivalent vocational experience in Transport/Logistics service support.
• LEAN SIX SIGMA (Desirable).
• Project Management (Desirable).
• Business Management (Desirable).
• Safety Management (Desirable).

If you believe you are the right fit for this role and are ready to contribute to our vision of making Africa work better, please

CLICK HERE TO APPLY 

Ensure that your application is submitted in English.

Note: Please write your application in English language.