Key Account Manager At Airtel Tanzania PLC 2023

 Key Account Manager At Airtel Tanzania PLC  2023

 Key Account Manager At Airtel Tanzania PLC  2023


 Key Account Manager At Airtel Tanzania PLC  Dar es Salaam, Tanzania

About the job

Airtel Tanzania PLC wishes to recruit for a Key Account Manager. The role reports to the Head of Corporate Sales. The Incumbents will be responsible for generating revenue by closing sales. Sells products and services directly to the company’s larger customers primarily via face-to-face contact. Develops strong relationships with these accounts to ensure sensitivity to the customer’s needs, concerns, and emerging requirement.

The Role Holder duties will include but not limited to:

1. Achieve the desired revenue target &Gross addition.

  • To achieve agreed growth rates from corporate accounts in line with the Business Enterprises business plan
  • Cross selling of products and services to new users and existing clients promoting Airtel high value offerings in line with the agreed business plan
  • Open new business opportunities by networking within existing customer base and targeted accounts delivering agreed net new business revenues in line with the agreed business plan

3. Managing Key Accounts.

  • Develop, implement and control account development plans to maximize new and repeat sales from the accounts
  • Develop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our service
  • Ensure that all customer information is entered accurately and in a timely fashion on to the selected Airtel customer database


4. Customer Retention.

  • To achieve agreed retention targets within an existing corporate sector account portfolio
  • To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with Airtel capabilities
  • To be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service-related situation

Academic and Qualifications and Experience:

  • University degree in business, sales, marketing, or equivalent qualification
  • 3 -5 years’ experience in sales experience specifically from SME’s from Telecoms and ISP’s and Banking

· Excellent Report writing skills

  • Proficient in English and Swahili
  • Self-starter with experience and desire to acquire new business
  • Must be self-driven, energetic, resourceful, creative, and possess strong leadership skills
  • Ability to project a strong, positive image of him/herself and the Company.

Competencies and Behavior:

  • Self-starter with experience and desire to acquire new business
  • Must be self-driven, energetic, resourceful, creative, and possess strong leadership skills
  • Ability to project a strong, positive image of him/herself and the Company.
  • Able to operate in a performance driven organization
  • Good organizational and teamwork skills
  • Self-motivated, enthusiastic, energetic
  • Attention to detail
  • Confident, assertive with good negotiation skills
  • Excellent time Management Skills
  • Customer-centric


The deadline for the application is 6th April 2023.


Only shortlisted candidates will be contacted.


We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender. All employment opportunities are decided on the basis of qualifications, merit and business need


Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.


“Airtel Tanzania Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”



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