Customer Service at Job Junction Tanzania

 CUSTOMER SERVICE

EMPLOYER:Job Junction Tanzania

LOCATION:Dar Es Salaam

JOB DESCRIPTIONS:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

SALARY RANGE: 700,000Tsh – 900,000Tsh

Use Email to apply

Email: jobjunctiontz@gmail.com

Instagram page: Job Junction Tanzania