Job Opportunity – IT Officer
Location: Dar es Salaam
Application deadline: February 20,2022
Start date: April 1, 2022
Background:
The University of California, San Francisco(UCSF) is engaged in a five-year
Cooperative Agreement with the U.S. Centers for Disease Control and Prevention-Tanzania (CDC-Tanzania) to provide strategic information and health information systems (HIS) technical assistance to the Ministry of Health (MOH) as well as the United States President’s Emergency Plan for AIDS Relief (PEPFAR) and their implementing partners (IPs). We are recruiting an individual through our affiliated international NGO ‘Global Programs to serve as an IT officer.
This is a full-time position with an initial contract through September 2022 and the possibility of extension subject to continued funding. The position is expected to start on April 1,2022.
Main duties and responsibilities:
Under the supervision of the Health Information Systems Director, the IT Officer shall support UCSF with its Information Technology (IT) needs.
Specific responsibilities include:
Compliance
Communicate regularly with the UCSF Informatics hub team to ensure that the Country Office is in compliance with UCSF Global programs regulations and best practices
Maintain system and configuration change documentation
Follow UCSF Global Programs IT Service Management process
IT Support
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all current IT systems, including LAN, WLAN and wi-fi connectivity, PCs, operating systems, software applications and peripherals.
Administer/manage the total network, core switch, routing and firewall.
Manage local conferencing systems (video/audio)
Manage the relationship with the internet service provider and ensure high-quality internet connectivity
Monitor and troubleshoot internet connectivity
Ensure server management (including backup, security etc.) is done effectively
Train staff and encourage use of various IT tools available in the organization e.g Teams, Onedrive etc
Maintain documentation for various IT tools and systems
Administer antivirus alerts and actions
Manage inventory and asset management for all IT equipment including licenses
Email configuration
Oversee provision of IT Support for the office including IT Purchase and vendor management
Manage access control system
User desktop, laptop, printer, scanner maintenance and troubleshooting.
Communication management e.g airtime, phone configuration
User support and training on different global programs systems like Office 365, SharePoint, MS Teams, Outlook etc.
Configuration and support of any organizational systems, (Finance system, ERP etc).
Experience, skills, and minimum required qualifications:
An appropriate degree in computer science, information systems, or computer engineering with at least four years experience.
Bachelor’s degree in computer science or equivalent education and experience
Progressive IT experience, including experience in a multi-office environment
Experience in working with non-profits organizations preferred
Demonstrable ability to work with the senior management team of an organization, and to manage multiple concurrent projects
Excellent verbal and written communication skills
Strong project management, organizational and time management skills.
Excellent problem-solving, analytical and evaluative skills
IT Officer at University of California, San Francisco(UCSF) February 2022
Other desired skills/qualities:
Excellent skills in critical thinking and analysis
Excellent organizational and oral/written communication skills
Ability to work independently and manage various tasks under tight deadlines
The incumbent must be willing to liaise and collaborate with other staff, and train them in the design, development, and maintenance of databases and dashboards
To Apply:
All applicants must address each selection criterion detailed in the minimum requirements above with specific and comprehensive information supporting each item.
All applications must include the following:
A current CV with names and telephone numbers for at least 2 referees
Copies of academic and professional certificates
Applications and supporting documents should be sent via e-mail to info.tanzania@ucglobalprograms.org and must be received by February 20,2022.
NOTE: Only short-listed candidates will be contacted.
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