Job Description
BACKGROUND INFORMATION – BSSC
The UNOPS Bangkok Shared Service Centre (BSSC) is a Shared Services Centre (SSC) unit established for the purpose of providing internal, global, cost-effective transactional services which enhance the operational capacity of UNOPS and standardize systems and procedures. The BSSC, among other functions, carries out high-quality transactional services within the area of personnel contract administration and payroll.
For young professionals, a job within UNOPS BSSC offers the opportunity to enter the United Nations system via crucial back office service delivery in an engaging and development-focused work environment as part of a dynamic and effective UN entity. BSSC jobs offer a platform of learning and exposure to UNOPS’ operations and the greater UN system.
BACKGROUND INFORMATION – JOB-SPECIFIC
Under the BSSC Finance Manager’s guidance and supervision, the Finance Associate oversees the newly established BSSC Payment factory and promotes a client-oriented approach consistent with UNOPS rules and regulations. The incumbent will closely work and collaborate with Programme, Project and Support Services colleagues in the local office as well as with the UNOPS HQ colleagues to exchange information and ensure accurate and consistent service delivery.
FUNCTIONAL RESPONSIBILITIES
Summary of Key Functions
Implementation of operational strategies and procedures
Fund application
Accounting, payment and administrative support
Financial reporting and controls
Monitoring and progress controls
Team Management
Knowledge building and knowledge sharing
Ensures implementation of operational strategies and procedures, focusing on achievement of the following results:
Ensures full compliance of operations with UNOPS’ rules, regulations, policies and strategies
Assists with input to the content of internal Standard Operating Procedures (SOPs) from an operational perspective, in consultation with the direct supervisor and office management
Monitors the Transactional Functions Team’s services and makes recommendations for changes in policies, systems and procedures to ensure services are aligned with changing business needs and objectives
Works closely with FG and policy owners to support the development and drafting of guidelines, training and communication materials
Works closely with the Finance Manager and clients/users to ensure efficient implementation of the processes
Ensures the delivery of the required services as per the agreed deadlines and initiate corrective actions where necessary
Assist with payment requests and inquiries, focusing on achievement of the following results:
Support in the request of pay recipient changes for an approved request for payment
Review and approve the request for batch cancellation of remitted payment
Ensure the accuracy of StoneX payment and complete the process in a timely manner
Review and approve the ACH return payment
Monitor the rejections and returns have been acknowledged and actions are taken appropriately
Provide knowledge and findings for inquiries related to the remittance process
Direct non-related inquiries sent to BSSC’s payment inquiries service desk to the respective team
Monitors and provides accounting, payment and administrative support focusing on achievement of the following results:
Manages timely review of the payments to create the batch and file for approval in the TMS (treasury management system) platform.
Monitors, communicates and coordinates with system and bank focal points, ensuring the timely processing of payments
Coordinates with and assigns payment inquiries submitted on BSSC’s payment inquiries service desk
Provides the team performance reports based on management requests
Supports the payment factory team members with their daily tasks and issues.
Ensures that the remittance adheres to its service level agreement (SLAs)
Supports effective financial reporting and control, focusing on achievement of the following results:
Supports the preparation of monthly expenditure schedules and quarterly and year-end statements.
Contacts project colleagues and Regional Offices to verify, correct, add and improve quality of financial activities of a particular project, including financial reports.
Frequent contact with other finance staff in the organization in the preparation of payments, data reconciliation, client reporting, or audit activities.
Prepares financial statements for clients
Ensures monitoring and progress control focusing on achievement of the following results:
Establishes a solid working relationship between the team and its key stakeholders
Manages communications and ensures that stakeholders are aware of the remittance and accounts receivables team’s activities, deadlines for request submission and updates on policies and procedures
Team management
Facilitates the engagement and provision of high quality results and services of the team supervised through effective work planning, performance management, coaching, and promotion of learning and development.
Provides oversight, ensuring compliance by team members with existing policies and best practices.
Ensures facilitation of knowledge building and knowledge sharing, focusing on achievement of the following results:
Organizes, facilitates and delivers training and learning initiatives for personnel on finance-related topics.
Provides sound contributions to knowledge networks and communities of practice by synthesizing lessons learnt and disseminating best practices in human resources.
Contributes feedback, ideas, and internal knowledge about processes and best practices, utilizing them productively.
As a Key Business User, provides financial management support in the Enterprise system’s financial management module to internal clients.
EDUCATION/EXPERIENCE/LANGUAGE REQUIREMENTS
Education:
Completion of secondary school or equivalent.
Diploma or certification in finance-related subjects or business administration desirable.
Experience:
6 years of progressively responsible finance experience is required at the national or international level.
Solid experience in the usage of computers, advance knowledge of MS Office 2003 and/or newer versions and in handling-web based management systems.
Language Requirements:
Fluency in written and oral English required.
Knowledge of second UN working language desirable.
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