Restaurant Manager At Emirates Leisure Retail 2023
Restaurant Manager
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| Restaurant Manager At Emirates Leisure Retail 2023 |
Emirates Leisure Retail Zanzibar City, Zanzibar Urban/West, Tanzania
About the job
Job Purpose
- To ensure the seamless running of Spice Bar and other F&B outlets in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover, profitability, gross margins, labour ratios and all other costs.
Key Position Accountabilities
The job holder is responsible and accountable for (but not limited to) the following:
- To be the custodian of the ELRZ Brand’s, delivering exceptional standards of quality, service and product to our customers.
- To maintain a successful mutually beneficial working relationship with our hotel partners including clear and consistent communication between F&B
- Support Ops management on Profit & Loss responsibility and accountability for the outlets
- To manage and develop the team by delivering training where needed, administering performance appraisals and handling employee relations, in line with the growth expectations of the business.
- Develop sales and marketing initiatives with the Marketing & Ops teams to maximize revenues through effective brand development, new product development and promotion of product range and brand identity.
- Review and communicate financial information to assist in proactive and timely decision making.
- Support Ops and Inventory Management with monthly stock-takes and review results and variances with relevant departments ensuring that in-house control systems/ audit requirements are adhered to.
- Stay abreast of industry trends and communicate/incorporates information to assure the business remains current.
- Coach employees on performance matters and work to establish a supportive and team-oriented outlet.
- Ensure all kitchen and food and beverage operations are following all legislated health and licensing guidelines.
- Perform other duties as requested by the Line Manager.
Selection Criteria
Essential:
- At least 4 years of experience in the F&B industry
- At least 2 years of experience in a managerial capacity in an F&B environment
- Proven track record of delivering high quality service and operations
- Strong entrepreneurial skills and ability to drive topline revenues
- Ability to effectively communicate with people at all levels and strong interpersonal and conflict resolution skills
- Ability to manage a multicultural team and displays leadership skills
Desirable:
- Knowledge on basic business math and accounting skills
- Strong analytical/decision making skills
- Advanced Computer skills (MS office)
- Train The Trainer Certificates
- Hotel School Qualification
- Food safety or HACCP or PIC certificate
- Knowledge on local Authorities rules, regulations and guidelines
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