Sales Officers (6) – Agency Banking at Exim Bank April, 2022
Job Title: Sales Officers (6) – Agency Banking
Department: Retail Banking
Reporting to: Agency Banking Manager
Region: Dar es Salaam, Arushaa, Mwanza, Mbeya, Dodoma and Zanzibar.
PURPOSE OF JOB:
General-purpose:
To assist the bank to achieve its targets by optimizing distribution opportunities through building up and managing a high-quality agent network/portfolio around his/her branch vicinity.
Specific- purpose:
Searching, assessing, accepting, and processing potential prospect agents’ applications to become Exim Wakala (Recruitment)
Assist in activating and training bank’s agents after being approved
Monitoring Agency conduct, operations, and performance (Revenue and benefits realization)
Supporting agents in their daily operations
throughout the whole agent Life Cycle
Assist in ensuring agents’ visibility/branding both external and internal
Facilitating first-contact meetings with potential Exim Wakala
Push for agents’ transactions growth eventually revenue/deposit mobilization growth
Manage agents’ relationships and ensure complaints/disputes from agents or customers who got served through agents are sorted within set SLAs
INTERACTION WITH OTHERS
Internal: Branch staff, Branch managers, Relationship managers, Sales Officers, Compliance team, Call Centre team and marketing team.
External: Regular contact with aggregators and retail agents
EDUCATION, EXPERIENCE & SKILLS
Bachelor’s degree or Ordinary diploma in Marketing, Business Administration, or any other related field
Relevant banking experience with minimum of 1 year sales experience
Computer literate
Good negotiation skills
APPLY
Please send your application to hrrecruit@eximbank.co.tz
Application deadline:- 6th May 2022
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