Traffic Liaison Officer
Air Tanzania Company Limited (ATCL) is making reforms in its structure, internal operations and staffing to accommodate business needs. Therefore, applications are invited from qualified Tanzanians to fill the following vacant positions: –
POSITION: TRAFFIC LIAISON OFFICER (1 POST)
MINIMUM ENTRY QUALIFICATIONS AND WORKING EXPERIENCE:
Bachelor Degree or relevant Aviation related Diploma/Certificate from a recognized Training Institution
Proven relevant working experience of not less than 3 in Airport Ground Operations
Must be computer literate
Background in Air Transport Management and possession of IATA/UFTAA Diploma or equivalent will be an added advantage
Experience in delivering service in demanding consumer environment
Fluency in appropriate foreign languages is an added advantage
DUTIES AND RESPONSIBILITIES
Supervise and ensure efficient and effective check in and boarding of passengers in compliance with carrier’s policy/ procedures and customer expectations
Supervise baggage handling and prepare weekly baggage handling report.
Liaise with the GHA to ensure lost baggage is communicated, traced, and delivered to affected passenger
Audit, review and report on service delivery to monitor compliance on SLAS’s availed to GHA
Strict control of excess baggage collection and remittance
Record all flight movements as per company requirement
Any other duties as may be assigned by your supervisor
Ensure the application of the Ground Handling Manual, ATCL rules and Regulations as well as other regulatory authorities’guidance amid operations
Ensure Operations are performed safely and on time in line with applicable regulations and guidance
Timely report incidents, accidents, delays, disruptions as observed during operations for further analysis and investigation
Complete investigation as assigned and share findings within the time frame allocated
Plan the resources to ensure that every shift and flight is sufficiently covered
Make decision over the ground operations after consultation with other parties and approval from the manager or as per the written procedure
Act as a link between ATCL and other service providers.
Deliver on the OTP and Safety KPIs for ATCL
EMPLOYMENT TERMS:
Five (5) years contract with remuneration and fringe benefits as per ATCL Scales and Incentive Scheme
MODE OF APPLICATION FOR ALL APPLICANTS:
Interested applicants must submit a dully signed letter for consideration of the application attached with the following:-
A detailed curriculum vitae (CV),
Certified copies of all certificates (including secondary school), birth certificate and other relevant certificates/ licenses. Applicants who have studied outside Tanzania should have their certificates approved by relevant authorities Tanzania Commission for University (TCU) or National Examination Council- NECTA)
Two recent passport size photographs
Name and address of at least two reputable referees;
Applicant’s reliable contact address, email address and telephone number.
Note: Misrepresentation of qualifications or any other information on application shall warrant legal consequences
CLOSING DATES:
The application letters should reach the undersigned within fourteen (14) days from the first date of this announcement
The application letters should be directed to the following address: –
MANAGING DIRECTOR AND CHIEF EXECUTIVE OFFICER,
AIR TANZANIA COMPANY LIMITED,
P.O. BOX 543,
DAR ES SALAAM.
The deadline for submitting the application is 27 December 2021.
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