Job Opportunity For Agency Banking Manager At Exim Bank

Joy November 18, 2021

Job Title: Agency Banking Manager

Department: Retail Banking -Alternative Channels & Digital Transformation

Reporting to: Head Alternative Channels & Digital Transformation

Hours of Work: 8am -5pm

Monday to Friday

Additional hours as required

by workload

Region: Dar es Salaam

1.PURPOSE OF JOB

Assist the bank to achieve its targets by optimizing distribution opportunities through developing
and imolementing a physical Agency banking distribution strategy and identifying, building, and maintaining
strategic retail partnerships that generate significant mutual value and expanding opportunities through
other alternative channels/solutions.

2. PRINCIPAL ACCOUNTABILITIES

Assisting develo pment and management of Agency banking; as an alternative channel for distribution
of bank's products/ services.
Support branches on Acquiring and managing relationships with individual retail agents; through pro-active
and consultative approach in line with Exim policies and procedures
office
Assist in end-to-end Agent network management (ANM) at Head Office; from Onboarding, managing
and supporting agents Agent ite cycle).
Monitor agency conduct, operations and performance, revenue, and benefit realization.
Monitor agents' operations; by producing monthly reports detailing the number and type of incidents,
persistent offend ers, root cause anatysis as well às action taken to resolve.
Manage the quality of agents in the portfolio, though pro-active monitoring of agents' transactions
trends and movement.
Assisting in sourcing agency banking relationships; identifying potential agency partners, establish ing profiles
and recommend engagement in conjunction with sales team.
Assist in managing agency partners relationships with the bank, regarding agency banking in both aggregators
and super agency

QUALIFICATION AND EXPERIENCE

Bachelor's degree in business, banking, marketing, or any other relevant degree.

Minimum experience of 5 years, pre fera ble in banking industry.

COMPETENCE

skills.