Ethiopian Airlines Updates and Health Advisory on COVID-19 (Corona Virus)

Ethiopian Airlines strives hard to guarantee travelers peace of mind with regard to the advent of COVID-19

In response to the latest developments in the COVID-19 outbreak around the world, Ethiopian is taking extra steps to ensure our customers’ health and comfort, and to provide passengers with confidence and peace of mind when planning their travel.

Thoroughly cleaning of our aircraft

On all aircraft departing from its hub in Addis, Ethiopian Airlines has implemented enhanced cleaning and complete disinfection of all cabins as a precaution.

In line with the latest expert medical finding that the COVID-19 virus is primarily transmitted by touch, Ethiopian has placed its greatest focus on surface cleaning

Ethiopian uses an approved chemical that is proven to kill viruses and germs, leaves a long-lasting protective coating against new contamination of viruses, bacteria, and fungi on surfaces, and is eco-friendly.

The cleaning process includes a comprehensive wipe down of all surfaces – from windows, tray tables, seatback screens, armrests, seats, in-seat controls, panels, air vents and overhead lockers in the cabin, to lavatories, galleys, and crew rest areas. All of this is done in addition to other normal procedures such as changing headrest covers on all seats, replacement of reading materials, vacuuming, and more.

All of Ethiopian aircrafts are fitted with HEPA cabin air filters which are proven to filter out 99.97% of viruses. They also remove dust, allergens, and microbes from the air recirculated into the cabin and cockpit, which helps to provide a safer, healthier and more comfortable environment for the passengers and crew.

Hand sanitizers are available at multiple locations at our airports

Hand sanitizer is available in our airports, lounges and on aircraft. Our customers and employees are welcome to use this as required. We also encourage regular hand washing.

Providing Personal Protective Equipment for our people

All of our aircraft are equipped with biohazard kits and we have gloves, hand sanitizer, and face masks to keep our staff and crew safe.

The safety and security of passengers and employees is always the top priority of Ethiopian Airlines.  Accordingly, we are working closely with WHO, IATA and the Ethiopian Ministry of Health to ensure your health and comfort as you fly with us.

OUR REFUNDS AND RE-BOOKING POLICY

This policy is applicable to all existing destinations across the Ethiopian international network (Excluding domestic flights within Ethiopia).

RE-BOOKING POLICY 

• Change fees are not applicable to tickets issued anytime for travel from 01-MAR-2020 onwards until 30-JUNE-20. If there is a difference in the airfare or applicable taxes, due to the reissue/rerouting of the ticket, the additional amount will need to be collected. Customers can change their booking to travel on/or before December 31, 2020. 

REFUND POLICY

• Refund permitted free of charge if only the original flight shown on the ticket is canceled. 
• A full refund can be made free of charge for travel dates between 01-MAR-2020 until 30-JUN-2020 by issuing a voucher of equal amount to be used within one year of issue.
• If the voucher is required to be refunded, the applicable rule at the time of ticket purchase shall apply.
• No show fee will apply at all times except when the flight is canceled involuntarily by the airline.
• The policy is applicable for both refundable and non-refundable tickets.

REROUTING POLICY 

• Rerouting is permitted by applying the applicable differences in fares, fees, and taxes.

FLIGHT UPDATES 

• As the situation remains dynamic, our flight schedules may change at short notice to comply with regulatory directives or operational requirements.  At all times, we aim to provide the updated information to our esteemed customers as early as possible.  
• For the latest notifications, please ensure that your contact details are updated by visiting  Manage Booking. You can also check our website or Mobile App for the latest flight updates, rebooking and refund options. 
• For any inquiries on your flight reservation, please contact the nearest local Ethiopian office, our global contact center or your travel agent. 

Health Screenings at Addis Ababa Bole International Airport

Medics stationed at Addis Ababa Bole International Airport and carry out continuous health screenings 24/7. Our flight crew is also equipped with all safety equipment they need to protect themselves and passengers from possible infection. 

Here Below Please Refer to Information on Travel Restrictions Due to The Spread of Corona Virus Within Ethiopian Airlines Network.

Angola

• Effective 20Mar20(00:00H) LUANDA Airport will be closed for all commercial flights as a prevention measure of COVID-19 until further notice.

Argentina

• Argentina that all commercial flights as of 19th March have been suspended until further notice.

Australia & New Zealand 

As per message from Regional Manager – Singapore, Australia, and New Zealand, please note the following travel bans: 

• A travel ban will be placed on all non-residents, non-Australian citizens coming to Australia Effective March 20, 2020.
•  A travel ban will be placed on all non-residents, non-New Zealand citizens coming to New Zealand effective 19th March Mid-night (Thursday-Midnight). 

Thus, please accept only Citizens and Permanent Residents.

Bahrain

• Ethiopian Airlines Operation to/from Bahrain will be suspended effective Wednesday 18 March 2020 at 03:00 LT for 14 days.

Benin

• New Benin Entry visas will not be issued.
• All travelers coming to Benin by Air will be quarantined compulsory for 14 Days in the hotel selected by the Government. Benin Government will pay for Benin nationals and other nationals have to pay by themselves.
• The preparation of the pilgrim program is suspended.

Botswana 

• All individuals coming to Botswana from the following high-risk countries will not be allowed entry.
• China, Japan, South Korea, Iran, USA, UK, Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, and India. 
• Batswana citizens and residents returning from high-risk countries will be subjected to 14-day mandatory quarantine as per protocol.
• Issuance of Visa at Ports of entry and at all Embassies is suspended with immediate effect. Current visas are canceled with immediate effect until further notice.

Burkina Faso

• flights are canceled from 22Mar to 02Apr (ET937/936/22MAR-02APR XXLD) due to operational reasons.

Burundi

• All passengers from China, South Korea, Iran, Italy, Germany, France, Japan, Spain and all countries of the European Union and those who have stayed in these countries during 14 days preceding their entry in Burundi shall be quarantined for 14 days.

Cameroun 

• Cameroon’s land, air, and sea borders are closed from Wednesday 18 March 2020 0:00 AM

Canada

• Effective Immediately all non-Canadian citizens and non-permanent residents of Canada (Foreign Nationals) are not allowed to enter Canada
• The ban excludes, Air Crews, Diplomats, Immediate Family members of Canadian Citizens and USA Citizens
• Only the following four Airports to receive international flights (YYZ, YUL, YVR, and YYC)

Chad 

• Tchad Ministry of Civil Aviation has announced the suspension of all passenger flights to Chad effective 19 March 2020 midnight for a period of 14 days to contain COVID-19 pandemic. Furthermore, all passengers arriving from COVID -19 affected countries from Mar 17-19, 2020 will be quarantined for 14 days effective immediately.

China

• Hubei origin passengers are not allowed to travel to Beijing, Guangzhou, Shanghai & Chengdu.
• Starting from March 13th, 2020 at 00:00, anyone who has traveled or lived in Korea, Italy, Iran, Japan, France, Spain, Germany, and the United States within 14 days before entering Shanghai and Guangzhou will be subject to home or centralized quarantine for 14 days.

Comoros

• Comoros decided not to let any passenger from any point in China to arrive into the country. Please note that the restriction is also applicable to Comorian citizens.

Congo Brazzaville

• All high risk originated flights /passengers will be prohibited starting the 19th of March precisely all Europe, China, South Korea, and Iran until further notice.

COTE D IVOIRE 

• For a period of 15 days, from 16 Mar2020 at midnight, Cote D Ivoire has restricted non-Ivorian passengers from countries with 100 and more confirmed cases of COVID -19   from entering into the country. Ivorian nationals and non-Ivorian permanent residents will be subject to a compulsory quarantine for 14 days upon entering Ivorian territory in centers requisitioned by the state.

Djibouti

• As per the statement from Djibouti Civil Aviation Authority, effective 18 Mar 2020 Djibouti airport will be closed for all commercial passenger flights as a preventive measure of COVID-19 until further notice.
• This prohibition does not apply to cargo flights that are authorized to operate normally.

The Democratic Republic of the Congo

• Airspace will be closed for all passenger flights effective 21, 2020 until further notice

Egypt

•  All international flights to/from all Egyptian Airports are suspended except cargo flights effective March 19, 2020 1000EST to March 31, 2020 2200EST.

 Equatorial Guinea

• Due to COVID19, the Government of Equatorial Guinea has closed its border and all international flights are banned from 15-March-2020 to 15-April-2020. This can be extended based on the evolution of the crisis.

Eritrea

• Chinese and Italian passengers shall be quarantined upon arrival.

France 

From mid-night (23H UTC) tonight 17 March 2020 only Citizens or residents of EU countries, Schengen or UK territories will be allowed to enter French territory.

• From CDG, all foreigners wishing to leave the country will leave as long as there are planes to bring them back

• Crews of foreign companies will be allowed to enter the territory by derogation so that they can take their compulsory rest time, and resume their plane on the next rotation.

• Planes are always allowed to land for bringing Schengen European nationals, residents or/and members of European families to the Schengen territory.

• Foreigners coming to the French border, coming from a third state will be refused if they do not meet the conditions of residence.

• Foreigners coming from a third state, in transit on another third state where they are admissible will be authorized to transit.

• Foreigners with a transit or short-stay visa will not be allowed to enter Schengen territory. Only those holding a long-stay visa equivalent to a residence permit will be allowed to enter.

Gabon

• Effective 13th March 2020, the government of Gabon announced tourist visa holders from the European Union and the United States are not allowed to enter into Gabon in addition to the already banned countries of China, South Korea, and Iran.

Ghana

• All travel to Ghana is strongly discouraged until further notice.
• Any traveler, except for Ghanaian citizens and persons with Ghana residence permits, who within the last 14 days, has been to a country that has recorded at least 200 cases of COVID-19, will not be admitted into the Ghanaian jurisdiction. Airlines are instructed not to allow such persons to embark. Border posts are instructed not to allow such persons into the jurisdiction.
• There will be a mandatory 14-day self-quarantine for persons who are otherwise allowed to enter the Ghanaian jurisdiction. Guidelines for self-quarantine will be available at the various Ghanaian ports of entry. Enforcement protocols are being deployed in collaboration with state security and health authorities. Persons determined to be unable to satisfactorily self-quarantine will be quarantined by the State.
• Any admissible traveler, who exhibits symptoms of COVID-19 will be quarantined and tested upon reaching Ghana.
• Item one of this statement takes immediate effect.
• Items 2,3 & 4 take effect at 1 pm on Tuesday, March 17th, 2020.

Greece

• The Government of Greece has imposed restrictions for entry into Greece effective from 18 March 2020. The restriction will be in place for the coming 30 days.

This restriction does not apply to:

• Citizens of EU and Schengen Treaty Members, their spouses or partners and their juvenile children.
  
• Medical doctors, nurses, researchers and other health professionals under the condition they can provide relevant professional licenses or other document and they will immediately join the national health system. 
• Third Country Nationals with the residence permit of an EU or Schengen Treaty member state.
• Governmental delegations Members of diplomatic and consular missions, European and international and humanitarian organizations for them to perform their duties, military and security forces 
• Drivers of trucks carrying goods and the absolutely necessary assisting staff and Passengers in transit

Hong Kong

• The Hong Kong Special Administrative Region has banned travelers from Hubei province from entering and transiting the region in order to prevent the spread of Coronavirus. Please note that the restriction does not apply to residents of Hong Kong 

• Passengers originating from Italy (Emilia Romagna, Lombardy and Veneto Regions, which covers Bologna, Milan, Venice, and Verona ) and Iran shall be quarantined for 14 days. 

• Passengers who have been in France Bourgogne-Franche-Comte & Grand Est regions, Germany North Rhine Westphalia regions, Japan Hokkaido Region and Spain La Rioja, Madrid and Paisse Vasco regions in the past 14 days shall be quarantined in a facility arranged for this purpose upon arrival Hong Kong. 

• HKG immigration, Quarantine arrangements on people arriving in Hong Kong:

• With effect from 00:00 is of 19 March 2020, all people arriving Hong Kong (regardless of whether they are Hong Kong residents) who have been to any overseas country or territory in the past 14 days will be subject to compulsory quarantine.
• Separately, the earlier announced entry restrictions for Mainland Hubei residents and compulsory quarantine for those who have been to Mainland in the past 14 days remain in force.

• If a visitor's permitted limit of stay in Hong Kong in accordance with the existing immigration policy is shorter than the length of compulsory quarantine (i.e. 14 days), he/she will be refused entry into Hong Kong.

India

• India has suspended e-visa to Chinese citizens and all passengers who visited the people’s republic of china on or after 15-Jan-2020 will not be accepted and the already issued e-visa will no longer be valid. 

• Passengers from China, Italy, France, Germany, Spain, Japan, South Korea, Italy & Iran are not permitted to enter the country.

• All existing visas issued to nationals of any country except those issued to diplomats, officials, UN/international organizations, employment, project visas stand suspended till 15th April 2020. This will come into effect from 1200 GMT on 13th March 2020. 

• From 1200 GMT on 18 March 2020 a compulsory quarantine for a minimum of 14 days will be enforced on passengers from/transiting through Qatar, Oman & Kuwait. 

• With effect from 1200 GMT on 18 March 2020 entry into India is banned for passengers from member countries of the European Union, the European Trade Association, Turkey & the United Kingdom. 

• These measures are temporary shall be enforced till 31 March 2020 and will be reviewed subsequently.

Indonesia

• All passengers who have traveled to /transited via mainland China shall not be permitted to enter the county.
• Foreigners who have visited or transited China, Iran, Italy, and South Korea in the past 14(fourteen days) without a health certificate shall be denied entry. Flight and Cabin crew are not exceptions

• The Indonesian government has suspended its visa exemption policy for a short-stay visit, visa-on-arrival and diplomatic/service visa-free facilities for all countries, for a period of 1 month. 
• All foreigners/travelers who wish to visit Indonesia must obtain a visa from Indonesian missions.
• In addition, a number of country-specific policies are as follows:

1. First, measures for visitors from China remain in effect,
2. Second, measures for visitors from South Korea, Oaegu City, and Gyeongsangbuk-do Province remain in effect 
3. Deny entry or transit to Indonesia for visitors/travelers who have traveled to the following countries, in the last 14 days:  Iran Italy Vatican Spain. France  German Switzerland United Kingdom.

• All visitors/travelers must complete and submit a Health Alert Card to the Port Health Authority upon arrival at Indonesian airports.
• For Indonesian citizens who have traveled to the countries above, an additional screening shall be carried out by the Port Health Authority upon arrival:

   1. If the additional screening shows initial symptoms of Covid-19, a 14-day observation in a government facility will be applied. These measures will take effect on Friday 20 March at 00.00 Western Indonesia Time (GMT +7).

Israel

• In accordance with the instructions of the Ministry of Health, the entry of Foreign citizens to Israel will be prohibited.
• As of 18 Mar 2020, and until further notice, the entry of Foreign citizens to Israel will be prohibited Except of those who received a special Authorization as detailed below.
• The directive referring to all the countries and the handling of those Passengers will be deferential:

1. Citizens, Residents, Residents of the Palestinians Authority and their spouse are permitted to enter the country and act in accordance with the instructions of the Ministry of Health.
2. Diplomats (Who hold a Foreign Affairs ID) and Their Families, will be allowed to enter Israel.
3. The Israel Immigration Authority will refer to any problem that arises.

• Foreign citizens will not be allowed to board the flights to Israel and their entry to Israel will be prohibited, even if they received Authorization from the Ministry of Foreign Affairs or the Ministry of Health. Expect of those that received special permission from the Immigration Authority in Ben Gurion Airport.
• For any special cases, you or your representative can refer to the Immigration Authority in Ben Gurion Airport. Please make sure that you have the Passport details of the Passenger.
• Please make sure to follow the instructions above in order to avoid inconvenient situations for your Passengers.

Italy

• Temporary Suspension of Operation to Milan, Italy effective 17th March 2020.
• Due to further mobility restrictions on account of COVID-19, Ethiopian Airlines flights to Milan, Malpensa are suspended from 17th March 2020 until further notice.
• Customers willing can be rebooked free of charge to/from Rome, Fiumicino where operations continue regularly.
• Ethiopian Airlines would like to assure its customers that it is working round the clock to assist its customers in these challenging times.
• We invite our customers to ensure that all their contact details are correctly inserted.

Japan 

• Passengers from Daegu; Cheongdo-gun & Gyeongsangbuk-do regions of Korea & passengers from Hubei & Zhejiang provinces of China are not allowed to land in Japan.
• Japan has restricted entry of passengers who have been in Iceland, Liguria, Valle D'Aosta, Trentini Alto Adige, Friuli, Venezia Giulia and Aosta Valley of Italian Republic, Canton of Ticino and Canton of Basel Stadt of Swiss Confederation and autonomous Community of Navarre, Madrid, Region, Basque Country, and La Rioja of Kingdom of Spain within 14 days before their application for landing in Japan.

Kenya

• Travel for all passengers coming into Kenya from any country with reported coronavirus cases is suspended.
• All passenger’s other that the areas suspected to be affected by coronavirus will be subjected to physical and temperature screening on arrival ports of Kenya.
• Only Kenyan citizens and foreigners with valid residence will be permitted to enter the country.
• This directive will remain in effect for the next 30 days.

Kuwait

• Kuwait has prohibited all passengers from entering Kuwait except Kuwaiti citizens and is set to ban all commercial flights to/from Kuwait effective 13th of March

Lebanon (Beirut) 

• Flights to/from Beirut shall be suspended from the 18th of Mar to the 29th of March in order to contain the spread of CoronaVirus. No commercial flight will be allowed to Land or depart at Beirut airport during this time.   

Madagascar

• flights connecting Madagascar with the rest of the world, without exception, will be suspended from March 20, 2020at 12: 00 am until April 20, 2020, at 11:59 pm.

Malawi

• Malawi Ministry of Health and Population dated 16 March 2020, travelers from the following countries will be required to undergo a 14 days Self-Quarantine due to the COVI-19 pandemic:
  China, Italy, Islamic Republic of Iran, Republic of Korea, Germany, France, Spain, USA, Switzerland, Denmark, Sweden, UK, Nederland, Norway, Belgium, Austria, Japan, Finland, and Greece.

Mali

• the government of Mali has temporarily suspended all passenger flights to Mali effective Thursday, 19 March 2020.

Malaysia 

Effective 18 March 2020 0001hrs, the following Travel restrictions are announced:

• The government announced movement restrictions from 18-31/2020 throughout the country.
• All Malaysians are banned from traveling overseas.
• All Malaysians returning from overseas will be on self-quarantine for 14 days.
• Banning of all foreign tourists.

Namibia 

• Namibian Government is suspending flights from Qatar, Ethiopia and Germany following confirmed two COVID-19 cases in the country.
• Accordingly, flights from Addis Ababa to Windhoek vice versa will be suspended effective 16 March 2020 until further notice.

Niger

• Niger, Niamey (NIM) International Airport will be closed starting from 19 March 2020 midnight. The airport will be closed for two weeks’ subject to change with the exception of cargo flights

Norway

• Due to COVID-19 effective 15 March 2020, Norway is closing the border to foreign nationals who don’t have a residence permit in Norway. Foreign nationals will be turned away at the border. Exemptions will be provided for European Economic Area (EEA) citizens and their family members who reside in Norway. Exemptions are also being prepared for EAA citizens who work in Norway. Norwegians who are abroad and people who live or work in Norway can still enter the country. Temporary entry and exit controls will be introduced at the internal Schengen border. The airports will be open for international flights enabling tourist/foreign nationals to travel out of Norway.
• Any passenger arriving in Norway from any country (Other than Sweden and Finland) upon arrival will be quarantined for14 days or they will be returned back to the origin.
• Airline operators and pilots must inform this to passengers. If the passenger is arriving via Sweden or Finland and the passenger has been outside these countries within the last 14 days shall be quarantined for 14 days.

Oman

• All Nationalities WILL NOT BE ALLOWED to enter the Sultanate of Oman at all borders EXCEPT FOR OMANI’s and GCC CITIZENS. 

• This is effective March 17th, 2020  UNTIL A FURTHER NOTICE.

• All foreign passengers that shall show at the Passport Control will be rejected even if their flight arrived before

Philippines

• Any passenger, without distinction to Nationality who has been to or transited through Italy and Iran within fourteen (14) days prior to arrival in the Philippines shall be required to present Health Declaration Certificate certifying passenger is COVID-19 free.
• Any passenger, without distinction to Nationality, who has been to or transited through Italy and Iran within fourteen (14) days prior to arrival in the Philippines shall undergo a 14-day quarantine.
• Failure to present a Medical Clearance or Health Declaration Certificate shall be automatically excluded and sent back to the port of origin.

Qatar

• All inbound flights to Qatar will be suspended for at least 14 days effective 18 March 2020

Russia

Effective 00:00 (UTC +3) March 18, 2020 to May 01, 2020. 

• All foreign citizen’s entry to Russia is prohibited, including those entering from Belarus.
• Visas invitations will not be issued by the immigration authorities, including working visas. 
• An international transfer is allowed.

   Exemptions:
     - Crew members (of all nationalities), 
     - accredited or appointed workers of diplomatic representatives and consulates of foreign countries, 
     - international organizations and their representatives, 
     - other official representatives of foreign countries in Russia; 
     - immediate family members of the mentioned categories;
     - Official delegation’s members
     - Holders of official, diplomatic visas;
     - Emergency visas issued due to the death of a close relative
     - Russian residents 

Kingdom of Saudi Arabia

• To prevent the entrance of the coronavirus to the Kingdom, all international flights to/from the kingdom of Saudi Arabia are suspended for two weeks starting Sunday 15th March 11.00 hours.

Rwanda

• KGL Airport will be closed effective 21Mar20 (00:01 local time) for all commercial passenger flights for 30 Days, in connection to COVID-19. 

Seychelles

Passengers who have been in China (including the SAR), South Korea, Italy, and Iran in the last 14 days are not permitted to enter the country. 

Effective from 18 March 2020, 2000 hours, Seychelles’ time, 

• Any passenger who has been to ANY country in Europe, including the United Kingdom, Switzerland and the French Departments of Reunion and Mayotte, in the last 14 days (except returning Seychellois citizens) will NOT be allowed to enter Seychelles. 

• In the event that a person who has been to ANY country in Europe, including the United Kingdom, Switzerland and the French Departments of Reunion and Mayotte, in the last 14 days (except returning Seychellois citizens) arrives in Seychelles, he/she will not be allowed entry and the carrier airline or vessel will be responsible for the immediate return of the passenger. 

• All returning Seychellois citizens from ANY country in Europe including the United Kingdom, Switzerland and the French Departments of Reunion and Mayotte, will be placed under obligatory quarantine for 14 days upon the arrival.

Singapore

• All passengers who have traveled to China in the past 14 days and all passengers who have been in Daegu City and Cheongdo County of the Republic of Korea cannot enter Singapore

      Effective from 15 March 2020:

• All new visitors with travel history to France, Germany, Italy, and Spain within the last 14 days will not be allowed entry into Singapore or transit through Singapore.
• Returning residents (SCs and PRs) and long-term pass holders (other than work pass holders) with travel history to France, Germany, Italy, and Spain within the last 14 days will be issued with a Stay-Home Notice (SHN).
• Returning work pass holders (including dependents) with travel history to France, Germany, Italy or Spain within the last 14 days will be required to show the MOM approval letter to the airline staff at check-in at the point of departure, and at the Singapore Immigration and Checkpoints Authority  (ICA) checkpoint upon arrival in Singapore, to gain entry into Singapore. Upon entry, they will be issued an SHN.  

Somalia 

• All Airports in Somalia will be closed effective 19th of March 2020 for 15 days for all Commercial passenger and Cargo flights.

Somali Land 

•  
• Effective 18:00 GMT, March 19,2020, all flights from Kenya, Somalia, China, Italy, Iran, France, South Korea, and Spain are prohibited from Somaliland Airports for 28 days. 

• Somaliland Airspace is open and Airports are fully operational as usual.

South Africa

• Travel ban on foreign nationals from high-risk countries, as of 18th of March 2019
• Canceled VISA from High-Risk countries
• South Africans to refrain from travel to China, Iran, USA, Italy, Spain, and other high-risk countries
• Any foreign nationals who have visited high-risk countries in the past 21 days will be denied VISA’s
• All Travelers who have traveled to high-risk countries since February must present themselves for testing

Sudan

• Sudan(North) has suspended issuing of on arrival and transit visa to passengers originating from China and/ to passengers who transited via China. 

• Sudan has issued a circular suspending the arrival of all passengers to Sudan from the below-listed countries either direct or transited through other points. South Korea, North Korea, France, China, Italy, Iran, Spain, Japan, Egypt. 

• Sudanese Nationals are exempted from this restriction. 

• KRT APT is closed from 16 March 2020 – 30 March 2020 for all commercial passenger flights. Only CGO schedule flight and other humanitarian flights are permitted to operate.

Sweden

Swedish Government has enforced the EU’s entry ban.  The entry ban comes into effect on March 19th and will be in force for 30 days.

• Swedish citizens and residents will still be able to return to Sweden, according to the decision.
• The entry ban will not apply to people who can demonstrate a particularly important reason to travel to Sweden, for example, "diplomats, people in need of international protection and people who are to perform necessary functions in Sweden, such as healthcare staff and people transporting goods to Sweden".

• The ban does not apply to EU and EEA citizens.

Switzerland

• Only persons meeting one of the below criteria will be allowed to enter Swiss territory as set out in Ordinance 2 on measures to combat the Covid-19 coronavirus.
  Those holding/carrying:

• Swiss citizenship.
• A Swiss residence permit, a cross-border commuter permit, a visa issued by Switzerland or an assurance of a resident permit.
• A professional reason for entering Switzerland and possess a registration certificate.
• Out commercial transport of goods and having a goods delivery note.
• Only entering for transit through Switzerland and traveling directly to another country.
• If they are in a situation of extreme necessity

TCHAD 

• Tchad Ministry of Civil Aviation has announced the suspension of all passenger flights to Chad effective 19 March 2020 midnight for a period of 14 days to contain COVID-19 pandemic. Furthermore, all passengers arriving from COVID -19 affected countries from Mar 17-19, 2020 will be quarantined for 14 days effective immediately.

Thailand

THAILAND - published 13.03.2020
1. Passengers arriving from China (People's Rep.), Hong Kong (SAR China), Iran, Italy, Korea (Rep.) or Macao (SAR China) must have a Health Certificate as well as Lab Test COVID-19 to prove they are free from Coronavirus (COVID-19). The Health Certificate and Lab Test COVID-19 must be valid for not more than 2 days prior to departure.
- This does not apply to the airline crew.
2. Passengers arriving from China (People's Rep.), Hong Kong (SAR China), Iran, Italy, Korea (Rep.) or Macao (SAR China) must have medical insurance with coverage of 100,000 USD.
- This does not apply to nationals of Thailand.
- This does not apply to the airline crew.
3. Passengers and crew members must present a completed T.8 health questionnaire to Health Control Office upon arrival.
4. Crew members not based in Thailand arriving from China (People's Rep.), Hong Kong (SAR China), Iran, Italy, Korea (Rep.) or Macao (SAR China) will be quarantined at the hotel until next departure schedule.
5. Crew members based in Thailand arriving from China (People's Rep.), Hong Kong (SAR China), Iran, Italy, Korea (Rep.) or Macao (SAR China) will be quarantined at home until next departure schedule.
- This does not apply when they only transited through China (People's Rep.), Hong Kong (SAR China), Iran, Italy, Korea (Rep.) or Macao (SAR China).
6. Based on the travel advisory restriction issued by the United Arab Emirates Government, nationals of the United Arab Emirates are not allowed to travel to Thailand.
7. Nationals of Bulgaria, Bhutan, China (People's Rep.), Cyprus, Ethiopia, Fiji, Georgia, India, Kazakhstan, Malta, Mexico, Nauru, Papua New Guinea, Romania, Saudi Arabia, Uzbekistan, Vanuatu and passengers with a Chinese Taipei (on the cover: Republic of China Taiwan) passport can no longer obtain a visa on arrival.
8. Nationals of Italy are no longer visa-exempt.

VIET NAM - published 14.03.2020
1. Passengers who have been in or transited through China (People's Rep.) in the past 14 days are not allowed to enter Viet Nam. This does not apply to passengers who travel for diplomatic or official purposes.
- This does not apply to nationals of Viet Nam.
- This does not apply to passengers who reside in Viet Nam.
2. All passengers must fill out a quarantine form prior to arrival.
3. Passengers who travel for a diplomatic or official purpose will undergo a medical examination at the border before allowed to enter Viet Nam.
4. Passengers who have been or transited through Korea (Rep.) will be quarantined.
5. Passengers who have been or transited through Iran or Italy in the past 14 days will be quarantined for 14 days.
6. Nationals of Italy and Korea (Rep.) with a normal passport are no longer visa-exempt.
7. Nationals of Denmark, Finland, France, Germany, Norway, Spain, Sweden and passengers with a British passport are no longer visa-exempt.
8. Passengers with a Certificate of Visa Exemption issued by Viet Nam are no longer visa exempt if they reside in China (People's Rep.), Denmark, Finland, France, Germany, Iran, Italy, Korea (Rep.), Norway, Spain, Sweden or the United Kingdom.
Effective 12:00 pm Viet Nam local time, 15 March 2020:
1. All visa on arrivals are suspended.
2. Passengers who have been in or transited through the United Kingdom or a Schengen Member State in the past 14 days are not allowed to enter Viet Nam. This does not apply to passengers who travel for diplomatic or official purposes.
- This does not apply to nationals of Viet Nam.
- This does not apply to passengers who reside in Viet Nam.

If any new travel restrictions will be imposed, we will ensure that Timatic is updated accordingly. We are monitoring this outbreak very closely and we will keep you posted on the developments.

MYANMAR - published 18.03.2020
1. Nationals of China (People's Rep.) traveling to Myanmar can no longer obtain a visa on arrival.
2. Nationals of China (People's Rep.) can not transit without visa (TWOV) in Myanmar.
3. Passengers arriving from China (People's Rep.) on any Chinese airline can no longer obtain a visa on arrival.
4. Passengers who have been in the Hubei Province of China (People's Rep.) and Daegu and Gyeongbuk Regions of Korea (Rep.) in the past 14 days are not allowed to enter Myanmar.
- This does not apply to nationals of Myanmar. They are subject to 14-day quarantine upon arrival in Myanmar.
5. Passengers who have been in areas other than Daegu and Gyeongbuk Regions of Korea (Rep.) are required to present a medical certificate that proves no symptoms of acute respiratory illness prior to boarding. They are subject to 14-day quarantine at their home or hotel upon arrival in Myanmar.
6. All passengers who have been in France, Germany, Iran, Italy or Spain in the past 14 days are subject to quarantine for 14 days.

CAMBODIA – published 17.03.2020
1. Passengers arriving from France, Germany, Iran, Italy, Spain or the USA are not allowed to enter Cambodia.
- This does not apply to nationals and residents of Cambodia.
2. Nationals and residents of Cambodia who have been in France, Germany, Iran, Italy, Spain or the USA in the past 14 days will be quarantined for 14 days.

Turkey

• Passengers who have been in China, Iran, Iraq, Italy, South Korea, France, Germany, Austria, Netherlands, Spain, Belgium, Denmark, Sweden, and Norway in the last 14 days shall not be permitted to enter Turkey. 
• Furthermore, the Turkish authorities are deporting passengers who originated from France, Germany, Austria, Netherlands, Spain, Belgium, Denmark, Sweden transiting Istanbul. Please, therefore, make sure not to accept these nationals via Istanbul.    

Uganda

• People residing in the following 7 countries (Italy, Iran, South Korea, France, China, Germany, and Spain) should consider postponing non-essential travel to Uganda. Any traveler from these countries, including Ugandan nationals will be subjected to self-quarantine for 14 days on arrival to Uganda even if they do not exhibit symptoms of COVID-19.

United Arab Emirates

• visit/tourist visa holders and visa on arrivals of all nationalities.
• UAE Residence Visa Holders
• UAE Nationals, GCC Nationals (Except Qatar Nationals) and Diplomatic Passport Holders are exempted from this rule.
• The UAE Authorities will send out a DO NOT BOARD - CONTACT UAE GOVT for all the above cases. However, passengers are exempted from this rule while transiting through UAE airports.  In the event that the passenger was accepted to transit UAE and was later denied entry at their final destination, the   Carriers will take full responsibility to accommodate and facilitate the passengers out of the UAE and back to their origin.

• The above travel restriction is applicable with immediate effect and airlines are required to strictly adhere to it.

USA

• Effective 1700 US Eastern Standard Time February 2, 2020, United States has banned any passenger who has been in Peoples Republic of China (PRC) for the past 14 days from entering the country in order to prevent the spread of CoronaVirus.
  1. This restriction doesn’t include US citizens
  2. Passengers from Hong Kong and Macau are not affected by this restriction
• Airlines may refuse transportation to passengers who pose a direct threat to the health or safety of others because of communicable diseases for flights to the USA from origins determined by CDC as COVID-19 risk areas without asking for a medical certificate.
• Entry into the United States of all aliens who have been physically present in the Schengen Area during the 14-day period prior to their entry into the US is suspended.